Terms of Service · v1.0 · Effective September 12, 2026
The terms you're agreeing to
Written to match how Clarity Hire actually works: a free trial with no card, per-company plans with a fixed interview allowance and no overage, cancellation from your own billing portal, and data that stays yours. Read alongside our Privacy Policy.
1. Who we are and what you're agreeing to
Clarity Hire is operated by Stay Ready Consulting LLC, a California limited liability company ("we", "us"). By creating an account or using Clarity Hire, you agree to these Terms on behalf of yourself and, if you are signing up for a company, on behalf of that company. If you do not have authority to bind your company, do not create an organization for it.
2. The service
Clarity Hire records interviews (in person, from a phone or laptop, or alongside a Zoom, Teams, or Google Meet call), transcribes them with speaker labels, scores answers against a written rubric, and produces reports and candidate comparisons. AI-generated scores and summaries are a starting signal for a human decision, not the decision itself. You are responsible for every hiring decision made using the service.
3. Accounts and organizations
You must provide accurate account information and keep your login secure. An organization's owner controls its members, billing, retention settings, and data. Every plan includes unlimited users; members you invite act on behalf of your organization and you are responsible for their use of the service.
4. Free trial
New organizations receive a free trial of 10 scored interviews over 30 days. No credit card is required and nothing is charged when the trial ends; the account simply stops accepting new interviews until a plan is chosen. Trial data is kept and remains yours. Founder-issued invite codes may grant a different allowance and are subject to the same terms.
5. Plans, billing, and renewal
Paid plans (Starter, Team, Scale) are priced per organization, not per user, and differ only in interviews per month. Subscriptions bill in advance, monthly or annually, through Stripe, and renew automatically at the then-current price for your plan until cancelled. Prices for an active subscription do not change during a paid term. All fees are in US dollars and exclude any applicable taxes.
6. Usage limits — no overage charges
Each plan includes a fixed number of interviews per month. When that number is reached, the service stops accepting new interviews until the next billing cycle or until you upgrade. We never bill for overage; there is no charge you did not choose. Unused interviews do not carry over.
7. Cancellation and refunds
You can cancel at any time from Settings through the Stripe billing portal. Cancellation takes effect at the end of the current paid period, and you keep full access until then. Fees already paid are non-refundable except where required by law. You can delete your data or your organization at any time, independent of billing.
8. Recording consent
You are responsible for obtaining any consent the law requires before recording an interview. California and many other jurisdictions require the consent of everyone being recorded. The service prompts for consent before each recording begins; obtaining it is your responsibility, and you agree not to use the service to record anyone without the consent the law requires.
9. Your data
Recordings, transcripts, reports, and candidate information belong to your organization. We process them only to provide the service and as described in our Privacy Policy. We do not use your data to train AI models. You can delete any interview, candidate, or report at any time, and you can set automatic deletion after 30, 60, or 90 days in Settings.
10. AI and automated decision-making
Scores are produced by AI against a written rubric and cite the candidate's own words as evidence. They reflect only what the candidate stated; missing evidence lowers a score but is not treated as proof a skill is absent. Some jurisdictions regulate the use of automated tools in hiring, including notice to candidates and periodic bias audits. Compliance with those laws for your hiring process is your responsibility.
11. Acceptable use
Do not use the service to record anyone without required consent, to discriminate against candidates on any legally protected basis, to upload content you do not have the right to use, to attempt to access another organization's data, to reverse-engineer or interfere with the service, or for any unlawful purpose. We may suspend accounts that violate these terms.
12. Our intellectual property
The Clarity Hire software, rubrics, report formats, and brand are ours. We grant you a limited, non-exclusive, non-transferable right to use the service for your organization's hiring while your account is in good standing. Your data remains yours.
13. Third-party services
The service runs on third-party infrastructure and AI providers (hosting, transcription, language models, payments). Those providers process your data under their own terms, which exclude training on customer data. We are not responsible for outages or changes originating with a third-party provider, though we will work to minimize their effect.
14. Availability and changes
We aim to keep the service available at all times but do not guarantee uninterrupted operation. We may change or improve features, and we will give reasonable notice of any change that materially reduces what your plan includes.
15. Disclaimer of warranties
The service is provided "as is" and "as available". We do not warrant that transcripts or AI scores are error-free, that the service will meet your particular requirements, or that any hiring outcome will result. To the fullest extent permitted by law we disclaim all implied warranties, including merchantability and fitness for a particular purpose.
16. Limitation of liability
To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or hiring outcomes, arising from your use of the service. Our total liability for any claim relating to the service is limited to the fees you paid us in the twelve months before the claim arose.
17. Indemnity
You will defend and indemnify us against claims arising from your use of the service in violation of these Terms or applicable law, including any claim by a candidate or employee relating to a recording made or a decision taken using the service.
18. Governing law, changes to these Terms, and contact
These Terms are governed by the laws of the State of California, and any dispute will be resolved in the state or federal courts located in San Bernardino County, California. We may update these Terms; if a change materially affects your rights we will notify you by email or in the app before it takes effect, and continued use after that date is acceptance of the new Terms. Questions about these Terms: support@useclarityhire.com.
Questions about these terms? Email support@useclarityhire.com and a person will answer within one business day.