Privacy
How we handle your data
Clarity Hire holds interview recordings, transcripts, and candidate information on behalf of the companies that use it. Those commitments are set out below and apply to every plan, including the free trial.
Encryption & Security
All data is encrypted in transit (TLS/SSL). Recordings, transcripts, and candidate data are stored and encrypted at rest by our hosting provider, Base44, under its security commitments; we do not operate our own servers.
Access Control
Interview data in the app is visible only to authenticated members of the organization that owns it, enforced by per-record access rules. Recordings are stored at unguessable, non-indexed URLs and are never listed or linked publicly.
No AI Training
We never use your interview data, recordings, or transcripts to train AI models, and we send them to our AI providers solely to produce your transcript and report, under provider terms that exclude training on customer data.
Data Deletion
You can delete any interview, transcript, report, or candidate profile at any time. Deletion immediately and irreversibly removes it from your workspace and from every report, comparison, and export; there is no recovery. Stored media is removed from our hosting provider's storage on its retention cycle.
User-Initiated Export Only
Reports, transcripts, and PDFs are only exported when you explicitly choose to download them. Interview content is never automatically shared or transmitted to any third party.
Data Retention
You can set automatic deletion after 30, 60, or 90 days in Settings. A daily job marks interviews past your window, holds them for a 7-day grace period during which you can keep any recording with one click, and then deletes them. Every action is written to an audit log.
Questions? Email support@useclarityhire.com and a person will answer within one business day. If you are an employee of a company using Clarity Hire, your account administrator controls your organization's retention settings.